Fund Administration Reconciliation Automation Transformation
A leading global fund administrator required enterprise-grade reconciliation automation to regain control of their reconciliation process.
Historically, reconciliation relied heavily on manual steps within both the legacy system and team workflows.
To address this, the organization implemented NeoXam Aro to automate operations, improve productivity, and strengthen SLA performance within a scalable operating model.
A Manual Operating Environment
The legacy model constrained performance.
Match rates were below 50%. Approvals and break management were fully manual.
The organization required:
- Automating end-to-end reconciliation operations
- Improving productivity and beat SLAs
- Scalable solution that includes month-end and additional recon types
- Restoring operational control, with built0in SLA Tracking and live metrics
Why Our Reconciliation Solution Was Selected
NeoXam Aro automates the entire reconciliation lifecycle, including creation, assignment, approvals, SLA tracking, reporting, and metrics, shifting from manual, fragmented workflows to a single, automated platform
What Was Achieved
- Match rate increased from below 50% to 95%
- up to 60% of reconciliations auto-approved
