Case study

A Tier One Bank’s AI Powered Reconciliation Transformation

Introduction

AI-powered reconciliation is reshaping how financial institutions handle exceptions. This use case explores how a tier-one global bank partnered with NeoXam Aro reconciliation platform to streamline its reconciliation workflows using machine learning. Faced with increasing transaction volumes and mounting operational risk, the bank turned to automation to gain scalability and efficiency.

Smarter Exception Handling with Machine Learning

NeoXam Aro empowered a global financial institution to automate exception classification and remediation across its high-volume credit card business. Discover how machine learning helped them scale operations, cut costs, and reduce risks.

Quick Overview
office

Client

Tier one global bank

Industry

Banking –
Card Transactions

loan 1

Solution

NeoXam Aro with
Machine Learning for
classification & automation

Challenge

Scaling manual
exception management
in high transaction volumes

Impact

Reduced breaks and faster
resolution across operations

How Machine Learning Supports Data Reconciliation

By analyzing historical data, AI-powered software reconciliation predicts break causes, suggests resolutions, and applies fixes in real time eliminating manual tasks and reducing errors. This intelligent approach helps financial teams scale operations, lower break values, and stay compliant more efficiently.

Results: From Manual to Automated Financial Reconciliation

NeoXam Aro transformed reconciliation for the client, turning a labor-intensive process into a scalable, intelligent, and automated function resulting in measurable cost savings, risk reduction, and performance gains.

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